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When We Are Closed

outofhoursThere is an out-of-hours service commissioned by NHS Portsmouth which provides cover between 6.30pm and 8.00am on weekdays and throughout weekends (Friday 6.30pm - Monday 8.00am) and bank holidays.

At all times when the surgery is closed:

For URGENT MEDICAL EMERGENCIES please call 999.

For all non emergency medical queries which cannot wait until the surgery re-opens please call 111. 

This is a free service from boht landlines and mobiles.

It is NOT possible to leave messages on the main surgery telephone number.

Please use this service responsibly. Remember it is for emergencies only; it is not to be used to deal with any requests for repeat prescriptions or other non-urgent matters.

Please Note:  Patients with dental emergencies should contact the helpline on 0800 885544.

Call 999 in an emergency.

Chest pains and / or shortness of breath constitute an emergency.

DON'T FORGET

You can also use the eConsult service to seek advice or send a question to the practice which will be responded to once we reopen.

This link might help you decide who to contact when we are closed:

http://www.portsmouthccg.nhs.uk/Downloads/Urgent%20Care%20Guide%202016.pdf

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website